
Through its Best Value performance indicators, Atlantic delivers a consistent and efficient service to the highest standard.
All vehicles are well stocked to ensure that repairs can be carried out quickly and efficiently and the vehicles also carry a tracking system to allow the call centre staff to update customers on likely arrival times.
Urgent repairs are completed within two days of the original enquiry and we also operate an appointment system for non-urgent jobs to ensure that all enquiries are dealt with at a convenient time.
For all of our clients we have pre-agreed performance indicators that help us to track our delivery over the period of a contract. This is vital if we are to continue with our strong track record in customer care.